About Us

Our Story

Ottica Dieci Decimi is an independent clothing brand built around a simple idea: everyday pieces should look good, feel good and hold up. We were tired of flimsy blanks, prints that crack after a few washes and sizing that changes from one order to the next, so we set out to offer clothing we're proud to put our name on.

We're based in Faenza, Italia, and we ship to customers across all 50 states, including Alaska and Hawaii. As a small, independent shop, every order matters to us - not just as a sale, but as a chance to earn a customer who comes back.

Our Mission

Our mission is to make well-made, comfortable clothing at fair prices. No flimsy fast-fashion blanks, no hype-priced markups - just pieces chosen and checked with care.

We also believe shopping online should be straightforward - clear pricing, honest photos, responsive support, and a return policy you don't need a law degree to read. We'd rather under-promise and consistently deliver than chase a claim we can't back up.

What We Sell

We sell everyday apparel. Every product page lists the materials, available sizes and colors, a size chart and the exact price, so you know what you are getting before you order.

What Sets Us Apart

• Soft, durable fabrics chosen to survive real-world wear and washing
• Detailed size charts with measurements on every product page
• Flat-rate U.S. shipping: Standard $4.99 or Express $9.99, with optional Shipping Protection
• A genuine 30-day, hassle-free return policy with no fine print
• Secure, encrypted checkout with no hidden fees at any step
• Real people answering every email within 1-2 business days

Our Promise to You

We stand behind every item we sell. If something isn't right - a sizing issue, a print flaw, a shipping mishap - we'll make it right quickly and without a fight. Our support team reviews every email personally; you won't get a chatbot script when something goes wrong.

Meet Our Team

Ottica Dieci Decimi is operated by Ottica Dieci Decimi LLC, a small, hands-on team that checks every order and answers every customer email. We're not a faceless warehouse - we're a small business that depends on getting the details right, order after order.

Care & Quality

Our clothing is made to be worn. To keep it looking its best, follow the care instructions on the product page - in general, machine wash cold with like colors, turn printed items inside out, skip the bleach, and tumble dry low or hang to dry.

A Note on Fit

Every product page includes a size chart with measurements, plus a short note on how the item is meant to fit. If you're between sizes or prefer a roomier look, sizing up is usually the easy call - and our support team is happy to help you decide before you order.

Contact Us

We'd love to hear from you. Reach us anytime at [email protected] - we respond within 1-2 business days. You can also visit our Contact page for a direct message form, or check our FAQ for quick answers to common questions about shipping, sizing, and returns.